Oct.2024 11
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Q&A about GK Lighting
Introduction
In the process of in-depth understanding and promotion of our products, we have comprehensively and meticulously collected and collated all kinds of questions raised by our customers and related parties, and finally formed this "Summary of Questions and Answers on Our Products" with important reference value.
Details
  • Can you provide OEM services? Can we use our own brand?
  • We have our own brand, and for the goods we ship, we can label them with our brand or provide OEM services to label them with your brand, provided that we have your authorization.



  • What are your annual sales and the quality of your products?What is your defect or return rate?

  • Currently, GK Lighting(Guanghui)’s products have an annual sales volume of over 20,000 units, and the feedback we receive shows a defect rate of less than 3%. We mainly focus on repeat purchases from long-term customers and referrals, so stability and product performance are the keys to our survival.



  • How do you ensure product quality and stability?
  • All of our equipment undergoes over 12 hours of aging tests before leaving the factory to ensure stability. If we encounter any batch issues from our suppliers, we request a full replacement of the goods.



  • What is your production capacity? How many units can you produce per month?
  • Our entire LED wash series has a monthly production capacity of 7,000 units, and the beam series products have a monthly capacity of 2,000 units.

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